Our customer support provides technical assistance for your solution if you get stuck and need help with service, repairs and spare parts for your barcode reader, voice and RFID equipment..

Support on your terms

Since the need for support and service may vary, you can choose to what extent you want access to our service and support services. Each service agreement is based on your requirements, needs and wishes. .

Spare parts, reapirs and maintenance service

If you need spare parts or help with repairs, we are just a phone call away. We’ll be glad to visit you and look over your equipment to make sure it functions as efficiently as possible. With our many years of expertise we can help you with everything regarding:

  • Handheld computers
  • Fork lift computers
  • Barcode readers
  • Label printers
  • WLAN

Manufacturers we work with can be found here.

If you submit equipment, you must first fill in a service form that you then print and place in your shipment.

Ship to:
Idnet AB
att: Service
Mölndalsvägen 30B
412 63 Göteborg

Bild på Anders Engström, en av flera duktiga tekniker på Idnet Support


Contact the support

It’s easy to get in touch with our customer support department. Contact us either by telephone, mail or through our support portal, which gives you information about your issues and status quickly and easily.
You can choose to contact us with the method that is most convenient for you.

By mail
phone +46(0)31-760 51 80
To the support portal >>
To the support portal via Twitter >>

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