What do you do on a typical day at work as a Key Account Manager?
As Key Account Manager, my calendar is full of customer meetings. Many of them are regular strategic meetings that I have with key customers to reconcile ongoing projects, existing deliveries, upcoming projects, challenges, and needs. But we also talk a lot about the future and road maps where I support customers on their path to digitization. We work with the largest Nordic companies in industry and retail. To be able to serve as a sounding board and consultant in such contexts is great fun, it’s an honor and quite inspiring.
What is your best tip for those who are considering applying for a position as a Key Accountant Manager regarding the most important qualities and skills?
To be perceptive of the customer’s needs and really understand their challenges. You also need to have a genuine curiosity about technology and a hunger to learn new things every day. It does not matter if you have 30 years of experience if you do not know and understand the very latest in the field.
What’s best about working at Idnet?
That it always is fun to come to work. As soon as you get inside the door, you feel a positive spirit and are greeted by happy colleagues. A sense of trust and that everyone takes great responsibility is also something that is clearly noticeable. Idnet has a deep technical knowledge and the fact that we build dynamic teams to help customers means that customer projects develop for both our customers and for us as well. I like that.